Parts ordered from outside of New Zealand will be non-returnable. Please refer to the Terra Cat standard returns policy.https://terracat.co.nz/images/Terra_Cat_Parts_Return_Policy.pdfParts ordered from outside New Zealand will incur an airfreight charge. This will not be visible at the time of order. Please check with local branch on associated costs and authorise to proceed, Airfreight charges will be visible on invoicing.