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Generally, warranty for parts purchased on Parts.Cat.Com is 12 months from the invoice date as defined in the Caterpillar Limited Warranty. Parts Warranty covers defects in material and workmanship throughout the Warranty period once it has been installed. For complete Warranty detail contact your local Cat Dealer.
Unless otherwise noted by a non-returnable part () icon, most parts can be returned to your authorized Cat® dealer under their return policy.
a) The Company will not accept any Product for return unless it was purchased from the Company.b) The Company will decide if a Part will be accepted for return to the Company and theCompany's decision will be final.c) Any Part that is accepted by the Company for return will be subject to twenty (20)percent re-stocking charge on the invoice price paid.d) Any credit given by the Company for a Part that has been returned will be given in theform of a Credit note to be used to offset any existing outstanding invoices owed to theCompany by the Customer Or to be used against future purchases from the Company bythe Customer.e) A Product other than a Part is not normally returnable unless under special arrangementwith the Company when a ten (10%) percent handling charge will be levied.