Zeppelin Equipment Norway Privacybeleid

Privacy Policy for Zeppelin Construction Equipment Norway AS

Last updated: November 3, 2025

This privacy policy applies to Zeppelin Construction Equipment Norway AS ("Zeppelin", "we", "us") and governs the collection, use, and other processing of personal data in connection with our services, products, and this website (Parts.cat.com).

1. Data Controller

Zeppelin Construction Equipment Norway AS
Bølerveien 60, 2020 Skedsmokorset, Norway
Email: zco.marketing@zeppelin-cat.com
Data Protection Officer: zco.marketing@zeppelin-cat.com

2. Scope

This privacy policy does not apply to personal data processed on Caterpillar Inc.’s mobile applications, websites, or CAT Finance services. For more information, see: Caterpillar - Privacy Policy.

3. Why do we process your personal data?

We process personal data for the following purposes:

Communication about products and services
Customer service and warranty handling
Order processing and logistics
User account management
Participation in campaigns and surveys
Business development and product improvement
Statistics and reporting
Access to online services
Loyalty programs
App functionality and marketing
Direct marketing and retargeting
Anonymization for analytical purposes
Legal obligations and dispute resolution
Other purposes stated at the time of collection

4. What personal data do we process?

Provided by you: name, address, email, phone number, purchase history, account information, payment details.
From sensors: GPS, Wi-Fi, Bluetooth, camera, touchscreens.
Metadata: IP address, device ID, cookies, browser data.

5. How do we process your personal data?

Activity	Personal data	Purpose	Legal basis
Newsletter	Name, email	Communication	Consent / legitimate interest
Customer service	Name, phone, email	Follow-up	Contract / legitimate interest
User account	Name, address, email	Account creation	Consent / contract
Purchase	Name, address, email	Order processing	Contract
Campaigns	Name, email	Participation	Consent
Cookies	Metadata	Analytics	Consent

6. Cookies

We use cookies for functionality and analytics. Please refer to our cookie policy for more details.

7. Sharing and Transfers

We may share your data with the Zeppelin Group, Caterpillar, service providers, and authorities where required by law. Transfers to third countries are carried out in accordance with GDPR Standard Contractual Clauses.

8. Security

We apply technical and organizational measures such as encryption and access control to protect your data.

9. Retention

We retain data as long as necessary for the purpose for which it was collected or as required by law.

10. Your Rights

You have the right to access, rectification, erasure, restriction, data portability, to object, and to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet).

Contact: zco.marketing@zeppelin-cat.com

11. Changes

We reserve the right to update this privacy policy. Updates will be published here with a new date.